Repairs and Customizations

Rates & Scheduling
A $200 non-refundable deposit is required to cover our bench fee at the time of drop-off or prior to shipping an item in for repair. This deposit will be applied as a credit to the final invoice. Turnaround time is based on current volume and repairs will be done in the order in which they are received. Our repair rate is $80 per hour or $125 per hour for jobs needing immediate attention. A quote will be provided after an initial bench test, but is not guaranteed.  Return shipping quotes will also be provided giving the customer the flexibility to choose their preferred return shipping method.  No work will be performed without customer consent.



Warranty
Repairs come with a 90-day warranty on work performed. 

Payments
Invoices can be paid via Zelle, Venmo, Cash App, or Credit Card.  Credit card payments will be assessed an additional 3% processing fee.  Sales tax is collected in the states of Michigan.

Completed Work
Invoices must be paid in full within 14 days of receipt.  Any item not picked up or shipped back within 14 days will be subject to a $25 per week storage fee.